Privacy Policy

1. Introduction

Rev Care Inc., operating under the developer name Revives, is committed to safeguarding the privacy of individuals who interact with our website, services, and digital platforms. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.revive.mom or engage with our computer systems design and IT consulting services.

By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

2. Information We Collect

We collect several categories of information to provide and improve our services. The types of information we may collect include but are not limited to the following:

2.1 Personal Identification Information

When you contact us via email at chat@revive.mom, submit a contact form, or engage our consulting services, we may collect your full name, company name, job title, email address, telephone number, mailing address, and any other information you voluntarily provide in your communication.

2.2 Technical and Usage Data

When you visit our website, our servers automatically record certain technical information. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, date and time stamps of your visit, device identifiers, and general geographic location derived from your IP address. This data is collected through standard server logs and is used for analytical and security purposes.

2.3 Business and Project Information

In the course of providing computer systems design, integration, and consulting services, we may receive access to technical specifications, system architectures, business process documentation, and other operational data that our clients share with us. This information is treated with the highest level of confidentiality and is used exclusively for the purpose of delivering contracted services.

2.4 Communication Records

We retain copies of correspondence including emails, support tickets, meeting notes, and project communications to ensure continuity of service and to maintain accurate records of our professional engagements.

3. How We Collect Information

Information is gathered through the following methods and channels:

• Direct Collection: Information you provide directly when you contact us via email, telephone, or through our website contact mechanisms.
• Automated Collection: Technical data automatically logged by our web servers when you browse our website, including standard HTTP header information and analytics data.
• Service Delivery: Information received during the course of providing consulting and systems integration services to our clients, including documents, credentials, and system access details shared with us for project execution.
• Third-Party Sources: In limited circumstances, we may receive information from publicly available business registries, professional directories, or referral partners where such collection is lawful and consistent with this policy.

4. How We Use Your Information

Rev Care Inc. uses collected information for the following purposes and nothing beyond them:

• Service Provision: To deliver computer systems design, IT consulting, integration, and managed infrastructure services as contracted by our clients.
• Communication: To respond to inquiries, provide project updates, send service-related notifications, and maintain professional correspondence.
• Website Operations: To monitor and analyze website performance, diagnose technical issues, detect and prevent security threats, and improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• Business Development: To understand service demand patterns and improve our offerings. This analysis is performed on aggregated, anonymized data wherever feasible.
• Billing and Administration: To process invoices, maintain financial records, and fulfill contractual obligations.

5. Data Storage and Security

We implement and maintain technical, administrative, and physical security measures designed to protect the confidentiality, integrity, and availability of the information we hold. These measures include but are not limited to: encryption of data in transit using industry-standard TLS protocols, network-level firewalls and intrusion detection systems, role-based access controls with principle of least privilege, regular security audits and vulnerability assessments, secure data center facilities with physical access controls, and mandatory security awareness training for all personnel.

Client project data and communications are stored on secured infrastructure with access restricted to authorized team members who require such access to perform their professional duties. Access credentials are managed through centralized identity management with multi-factor authentication enforced for all administrative interfaces.

While we strive to protect your information using commercially reasonable means, no method of electronic storage or transmission over the Internet is absolutely secure. We cannot guarantee absolute security of your data against all possible threats. In the event of a data breach involving personal information, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance browsing experience and collect analytical data. Cookies are small text files stored on your device by your web browser at the request of websites you visit.

We categorize our cookie usage as follows:

• Essential Cookies: Necessary for the basic functioning of the website, including session management and security features. These cannot be disabled without impairing website functionality.
• Analytics Cookies: Used to understand how visitors interact with our website — which pages are visited, how long visitors stay, and what navigation paths they follow. This helps us improve site structure and content.
• Functional Cookies: Enable enhanced features such as remembering user preferences and settings for future visits.

You may configure your browser settings to refuse all or some cookies, or to alert you when websites attempt to set cookies. Please note that disabling cookies may affect the functionality of certain features on our website.

We do not use tracking technologies for the purpose of building behavioral advertising profiles, nor do we sell or share tracking data with advertising networks or data brokers.

7. Third-Party Services and Links

Our website may contain links to external websites, platforms, or services that are not operated by Rev Care Inc. This Privacy Policy applies solely to information collected through our own website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may engage third-party service providers to assist with website hosting, email delivery, analytics, and other operational functions. These providers are contractually obligated to process data only on our instructions and to maintain security standards consistent with this policy. We carefully evaluate all third-party vendors before engagement and conduct periodic reviews of their security and privacy practices.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

8. Data Sharing and Disclosure

We may disclose personal information in the following limited circumstances:

• Service Providers: To trusted third-party vendors who support our operations, such as hosting providers, email services, and analytics platforms, bound by data processing agreements.
• Legal Requirements: When required by law, court order, subpoena, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be among the transferred assets. You will be notified via email or prominent notice on our website of any change in ownership or use of your personal information.
• With Your Consent: In circumstances where you have given explicit consent to share your information for a specific purpose not otherwise covered by this policy.

Except as described above, we do not disclose personal information to external parties.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right of Erasure: You may request that we delete your personal information under certain conditions, subject to legal retention requirements and ongoing contractual obligations.
• Right to Restrict Processing: You may request that we limit how we process your personal information in certain circumstances.
• Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at chat@revive.mom. We will respond to your request within the timeframe required by applicable law, typically within 30 calendar days. We may require verification of your identity before processing certain requests.

10. Privacy for Children

Our website and services are not directed to, nor intended for use by, individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at chat@revive.mom so that we may take appropriate action.

11. International Data Transfers

Rev Care Inc. is based in Canada, and our primary data processing operations occur within Canadian data centers. However, in the course of delivering services to clients located internationally, or when utilizing third-party service providers hosted in other jurisdictions, your personal information may be transferred to, stored in, or processed in countries outside of your country of residence.

When we transfer personal information across borders, we ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, certification to recognized privacy frameworks, or reliance on adequacy decisions where applicable.

By using our services, you consent to the transfer of your information to countries that may have data protection laws different from those in your home jurisdiction.

12. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the information and the context in which it was collected:

• Client Engagement Records: Retained for the duration of the client relationship plus seven years following the conclusion of services, consistent with professional standards and legal obligations related to business records, tax, and potential liability claims.
• Website Analytics Data: Retained in anonymized or aggregated form for up to 26 months for trend analysis and performance monitoring.
• Correspondence: Retained for a period of three years after the last communication, unless related to an active or ongoing client engagement.
• Server Logs: Retained for a period of 90 days for security monitoring and incident investigation purposes, after which they are automatically purged.

When information is no longer needed for the purposes described above, we securely delete or anonymize it using industry-standard data destruction methods.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. When we make material changes, we will revise the Last Updated date at the top of this page and, where appropriate, provide additional notice through our website or via direct communication to affected individuals.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our website and services after any modification to this policy constitutes your acknowledgment and acceptance of the updated terms.

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Manitoba, Canada, and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Winnipeg, Manitoba, Canada.

For individuals located in the European Economic Area, United Kingdom, or other jurisdictions with comprehensive data protection legislation, we will make reasonable efforts to comply with applicable requirements. If you believe we have not adequately addressed your privacy concerns, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us through any of the following channels:

• Email: chat@revive.mom
• Phone: +1 (339) 675-5993
• Mailing Address: Rev Care Inc., 362 Kensington St, Winnipeg, MB R3J 1J5, Canada
• Website: https://www.revive.mom

We are committed to addressing your concerns promptly and thoroughly. You may expect an acknowledgment of your inquiry within two business days and a substantive response within ten business days.